Mon–Sun
Contract cleaning around Milton Keynes, set out as a week
JPKL GREEN FOX LIMITED cleans commercial buildings under contract: occupied offices, the communal parts of managed buildings, and the washrooms in both. The work is scheduled. A named set of tasks runs at a named frequency, on nights agreed with the building manager, in the same order every visit.
A contract of this kind carries three things. The nightly or twice-weekly clean of occupied space is the first. Replenishment of washroom consumables from stock held on site is the second. A round of periodic tasks falling due on a longer cycle is the third, and it is the part most often lost when a rota is kept in somebody’s head.
This page is laid out the way the board in the scheduling office is laid out. The strip down the left names the blocks of work and the days each block falls on; the cards across the middle are the work itself, hung in the order the night runs. The nightly round occupies Monday to Friday. The periodic slot sits on Saturday. Sunday stands empty, because no visit is worked on a Sunday. On a narrow screen the strip folds above the cards and each card keeps its days as a label above the heading.
Last week two buildings ran short on hand towel before Thursday. We count the shelf rather than the issue, so the shortfall showed on Wednesday morning and the order went up the same day. The nightly rota did not change; the stock line did.
Everything below is a record of how the work is scheduled, not an offer of a rate. Where a figure appears it is arithmetic, and the arithmetic is printed beside it.
Mon–Fri · 18:30–22:00
Between 18:30 and 22:00, in the order it happens
A nightly visit to an occupied office begins at 18:30 and the team is off site by 22:00. The order is fixed, because a fixed order stops a floor being walked twice and a bin missed once.
Bins go first. Desk and kitchen bins go into the sack on the trolley, liners are changed where marked, and sacks go down to the bin store on the way past. Desk tops are wiped clear and loose paper is left where it lies. Handles, switches and the touch points on printers are damp-wiped as the trolley passes them.
Floors follow. Hard floor is dust-mopped and then damp-mopped in sections, so half a corridor stays walkable while the other half dries. Carpet is vacuumed along the desk lines and under the pedestals that move. Last week one second floor was found locked; we hold the door code, not the key, so it was cleaned on the following visit and the write-up said so.
The visit closes at the record. A leak under a sink, a failed stair light, a propped fire door — each goes in the folder at the building and by e-mail to the office before the team leaves. A task carried over is written with the reason it was carried, which is what the office needs to move it.
Tuesday and Thursday carry the twice-weekly additions on top of that order: skirtings, window sills and cable trunking dusted along their length, and the stairs mopped section by section with the landings taken last.
Sat–Sun
Saturday’s slot, and what Sunday leaves alone
Saturday carries one visit and one purpose: the periodic task the cycle has brought up that week. An empty building takes wet work far better than an occupied one, so floor buffing, matting lifts and high-level dusting are all held for it.
Sunday carries no visit. A building cleaned on Saturday is left as Saturday left it, and Monday’s team picks up whatever the weekend put down — the entrance matting first, every time.
Where a building runs a weekend shift of its own, the Saturday slot moves to the Friday and the rota is altered in writing before the week starts.
Mon–Sun
What lands on which night
The rota board as the supervisor reads it. Six streams of work are hung side by side; under each one the seven days run down the card. A line says what that stream does on that day, and a moss-tinted line means the stream is not worked that day at all.
Stairs, lifts and the entrance
Washrooms
Kitchens and tea points
The periodic slot
The written record
Mon–Fri · nightly
The washroom round, and the count that follows it
The washroom round runs once inside the nightly visit, and a second time on any building where a daytime call is written into the contract.
Pans, urinals and seats are cleaned with cloths that stay on the washroom trolley and go nowhere else in the building. Basins, taps and splashbacks are wiped and then dried, so that water leaves no mark on the chrome. Mirrors are finished dry. Floors are mopped last, corners first, and the mop head is changed between buildings rather than between rooms.
Replenishment follows in a single pass — hand towel, tissue, soap, in that order, because that is the order the dispensers stand in on almost every wall. Stock comes from the cupboard held on site.
The count is the part that matters. The supervisor counts what is left on the shelf, not what was put out, and that count is what the office orders against. A cupboard reading low at the end of a week is flagged the same night, and the order goes up before the shelf empties rather than after. Consumable lines and their pack sizes are set out on the washrooms page.
Sat · matting lift
The first six paces inside a door
Matting is specified in metres and worked in paces. A pace indoors at walking speed is taken as 0.75 m, so a mat is really a count of steps taken before a sole reaches the floor proper.
Each bar is one pace inside the door. The bars are drawn to show the shape of it and are not a measurement.
| Mat run | Paces (run ÷ 0.75) |
|---|---|
| 0.90 m | 1.2 |
| 1.80 m | 2.4 |
| 3.00 m | 4.0 |
| 4.50 m | 6.0 |
| 6.00 m | 8.0 |
A short mat takes the loose grit and little else, which is why a building with a 0.9 m run shows a soiled band a few metres inside the entrance and gets vacuumed there nightly. The mat itself is lifted on its six-week turn, in the Saturday slot, and the floor beneath it is cleaned — grit that works under matting grinds the floor it sits on.
Per visit · per week
Hours against floor area
A rota is built from hours, and the hours come from floor area. The figures below are the ones this page works in, printed beside each choice so the sum can be followed: carpet is taken at 350 square metres to an operative hour, hard floor at 250, and a mixed floor at 300. Bins and touch points are allowed one minute for every 20 square metres.
Guide only — arithmetic, not a quotation
Floor pass — operative hours.
Bins and touch points at one minute to 20 sq m — of an hour.
One visit — operative hours, or minutes.
A week at that frequency — operative hours.
Split between two operatives — hours each across the week.
- Hours are shown to two decimal places; minutes are rounded to the whole minute.
- Periodic tasks sit outside these hours and are worked in the Saturday slot.
- Travel between buildings, machine set-up and the write-up are not in the sum.
Shift start and shift end
Keys, alarm codes and what the supervisor writes up
Keys are signed out to a named supervisor for the length of a contract and signed back in when it ends. They are carried on a tagged ring whose tag reads to a building reference known only at the office, so a ring found on a floor names nothing. Alarm codes are held against that same reference and released for the shift being worked.
At the end of a shift the supervisor writes the visit up: buildings entered, rooms found locked, anything a tenant reported at the door, stock drawn down, and any task carried over with the reason it was carried. That write-up is what the scheduling desk reads the next morning, and it is what a periodic task gets moved on.
A change to a key, an alarm code or an access route is confirmed in writing before the round changes, so that the round and the paperwork agree. A change given verbally at the door is written up the same night and confirmed by the office the next working day.
Every frequency the contract carries
What is done in each area, and how often
The register in plain words: each area is a card, its tasks one to a line, each line ending in the frequency the contract carries for it. The boxes are a walking aid for anyone reading this on a phone mid-round, and each area heading keeps its own count.
Offices and desking
Stairs, lifts and the entrance
Washrooms
Kitchens and tea points
Glazing and high level
Ticked so far on this walk: lines, with left to walk. The ticks keep the place of whoever is walking the building; the browser lets them go when the page closes.
Every 4 to 12 weeks
Working out which week a periodic task falls in
A periodic task carries its interval as part of its definition: carpet spot-clean every four weeks, hard-floor buff every six, high-level dusting every eight, internal glazing every twelve, washroom descale every four. Ticking the tasks a contract carries names the week each one lands in, with the division printed alongside.
The arithmetic is the whole of it. It is a guide only: shutdown weeks and the week a floor is stripped and sealed sit outside it, so the twelve lines are the order the work wants to fall in, and the signed contract is what was agreed.
Week 1 — nothing falls due.
Week 2 — nothing falls due.
Week 3 — nothing falls due.
Week 4 — carpet spot-clean (4 ÷ 4 = 1), washroom descale (4 ÷ 4 = 1).
Week 5 — nothing falls due.
Week 6 — hard-floor buff (6 ÷ 6 = 1).
Week 7 — nothing falls due.
Week 8 — carpet spot-clean (8 ÷ 4 = 2), high-level dusting (8 ÷ 8 = 1), washroom descale (8 ÷ 4 = 2).
Week 9 — nothing falls due.
Week 10 — nothing falls due.
Week 11 — nothing falls due.
Week 12 — carpet spot-clean (12 ÷ 4 = 3), hard-floor buff (12 ÷ 6 = 2), internal glazing (12 ÷ 12 = 1), washroom descale (12 ÷ 4 = 3).
Working day
Mail, and what happens to it
Mail reaches the scheduling desk at scheduling@jpklgreenfox.space, and it is read at the Milton Keynes office rather than forwarded anywhere else.
A message about a key, a code or an access route is confirmed back in writing the same working day and filed with the contract, so that the change and the confirmation of it sit together. A message about a task is answered against the rota: the day it falls on, the frequency it carries, and the visit it will be worked in.
The out-of-hours number reaches the supervisor on shift that night. Both numbers are printed on the visit record left in the folder, so the number is inside the building before anyone needs it.